soralixquante - Business Finance Basics | Professional Financial Solutions

1 Refund Eligibility

soralixquante is committed to providing exceptional value in business finance education. We offer refunds under specific circumstances to ensure your complete satisfaction with our services.

                        Eligible for Refund:
                     
Course purchases within 30 days of
                        enrollment
                        
Technical issues preventing access to
                        paid content
                        
Duplicate payments or billing errors
                        
Subscription cancellations within the
                        first 14 days
                        
Unfulfilled service promises as outlined
                        in our terms
                        

Important Notice:

Refunds are not available for services already consumed, such as completed consultations or downloaded materials that have been accessed for more than 48 hours.

2 Refund Process Timeline

Our streamlined refund process ensures quick resolution of your request. Here's what you can expect:

1

Submit Request

Contact our support team with your refund request and relevant details

2

Review Period

We review your request within 2-3 business days

3

Processing

Approved refunds are processed within 5-7 business days

4

Completion

Refund appears in your account within 3-10 business days

3 Payment Methods & Processing

We process refunds using the same payment method you used for your original purchase. Different payment methods may have varying processing times:

Credit Cards: 3-5 business days after processing
Debit Cards: 5-7 business days after processing
Bank Transfers: 7-10 business days after processing
Digital Wallets: 1-3 business days after processing
PayPal: 2-4 business days after processing

Processing Fees:

While we don't charge processing fees for legitimate refunds, your bank or payment provider may apply their own fees. These are beyond our control and cannot be refunded by soralixquante.

4 Special Circumstances

We understand that exceptional situations may arise. soralixquante considers refunds outside our standard policy in these cases:

Medical emergencies preventing course completion
Technical failures on our platform lasting more than 48 hours
Significant changes to course content after purchase
Billing errors or unauthorized charges
Service quality issues documented and reported promptly

Each special circumstance is reviewed individually by our customer service team. We may request documentation to support your refund request in these situations.

5 Partial Refunds

In certain situations, we may offer partial refunds rather than full refunds:

                        Partial Refund Scenarios:
                     
Course bundles where only some modules
                        were accessed
                        
Subscription services used beyond the
                        standard refund period
                        
Consulting services where preliminary
                        work was completed
                        
Materials that were partially consumed or
                        downloaded
                        

Partial refund amounts are calculated based on the unused portion of services and the time elapsed since purchase. Our team will clearly explain the calculation method for any partial refund offered.

6 Non-Refundable Items

Certain items and services are not eligible for refunds due to their nature:

Personalized consulting sessions after completion
Downloaded materials accessed for more than 48 hours
Services requested beyond our standard refund period
Gift certificates or promotional credits
Third-party products or services purchased through our platform

Please Note:

This policy applies only to purchases made directly through soralixquante. Refunds for purchases made through third-party platforms are subject to their respective refund policies.

Refund Policy

1 Refund Eligibility

2 Refund Process Timeline

3 Payment Methods & Processing

4 Special Circumstances

5 Partial Refunds

6 Non-Refundable Items